6/27/2023 0 Comments S80 credit card terminal![]() The S80 comes with built-in contactless and powerful ARM11 processor, enabling support for multiple payment and value-added applications, making this countertop terminal one of the most reliable in the world. An intuitive ATM style interface and ergonomic keypad make operation easier for merchant and consumer alike. The PCI PTS 4.x approved S80 offers advanced connectivity, equipped with various communication technologies such as Dial, Ethernet. ![]() If this is still unable to resolve the issue, contact our Technical Support at 47 for further troubleshooting assistance.PAX's S80 is an advanced countertop POS terminal which combines ease-of-use, durability and high performance to assure faster, more reliable transactions. Reboot and perform a ping test on your terminal. Check your modem/router for any service warning lights and reboot as needed. 2019 Black Pax S80 Countertop EMV Terminal Credit Card Processing Unviersal Processing. This is likely due to an internet service issue.Īction: Check that your ethernet or phone line cable is firmly connected to the correct port. For some models, Chinese user manuals may also be available. The terminal was unable to communicate with the server on the specified communication mode. This is usually due to the merchant account being closed due to risk concerns or a mismatch of the terminal ID in the application file.Īction: Contact our Merchant Services department at 47 to rectify any issues with the merchant account or being the process for applying for a new one. The terminal ID could not be verified on the merchant account. This usually occurs after major version updates on an application file.Īction: Contact our Technical Support at 47 to do a firmware update on the terminal. There is a mismatch between the firmware and application file versions. If the issue persists, contact our Technical Support at 47 or fill out our RMA form to request for a replacement. This could occur if the chip is not fully inserted into the card slot or if the EMV chip on the card is damaged.Īction: Retry the transaction and make sure to firmly insert the card all the way in or retry with a different card. Terminal was unable to correctly read the card information from the EMV chip. ![]() It may be necessary to re-provision the terminal if previously used with a different merchant ID. The device ID on the terminal associated with this merchant ID is not activated in Datawire or has been duplicated.Īction: Contact our Technical Support at 47 to activate the Datawire for the terminal or to register the Datawire for a new device ID. PAX S80E Credit Card Processor Get this item FREE by signing up for our services 99.00 0.00 Processing rates from only 0.25 No contract, just month-to-month NFC compatibility for contactless payments FREE credit card terminal: 99. Note: If the batch needs to be force closed, any tips that were added on post-authorization will not be reflected and will need to be rekeyed. The terminal's database will need to be cleared afterwards. If the terminal still throws this error, then call our Technical Support at 47 to verify if the batch was already closed or to force close the batch. This can be caused by the batch number not properly incrementing on the previous batch operation, an overlap in the use of terminal/device ID numbers, etc.Īction: Increment the batch number and try to run the batch operation again. The batch number on the terminal does not match the expected batch number to be received or is not associated with a valid batch of transactions. This can cause an Added Tip fail, if the authorization was more than 25 min earlier. Note: This is a First Datawire Nashville process to prevent fraud, where they run a process called "Sweeps" that is used to clear off the data for authorizations. The Merchant must issue a refund.Īction: If possible and the card can be present, run a general refund for the amount or contact the processor for reversing the charges. If the POS has received a RW response (25 minutes after the original Authorization), the transaction cannot be reversed (voided). The S80 is an advanced countertop POS terminal which combines innovation, durability and high performance to ensure faster. Reversal transaction was received, but the original matching authorization request was processed more than 25 minutes ago and is no longer eligible to be reversed.
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